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Terms of Service

Last Updated: 2026/8/19

1. Introduction

Welcome to HKzheng da sheng. These Terms of Service (“Terms”) govern your access to and use of our website [your website URL] (the “Site”) and our printing and packaging services (the “Services”). By accessing the Site, submitting an inquiry, requesting a quote, or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

We are a professional printing and packaging company providing custom-made packaging solutions to businesses worldwide. Our Services are B2B in nature and are not intended for individual consumer use.

2. Acceptance of Terms

By using our Site or Services, you acknowledge that you have read, understood, and agree to abide by these Terms, as well as our Privacy Policy, Return Policy, and Shipping Policy. We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

3. Quotations and Pricing

• All quotations provided by us are valid for 30 days from the date of issue unless otherwise stated in writing.

• Prices are based on the specifications, quantities, materials, and services outlined in the quotation.

• Prices are subject to change due to fluctuations in material costs, exchange rates, shipping fees, or changes in project scope.

• Any additional work, revisions, or changes outside the original scope will be charged at our prevailing rates.

• All prices are exclusive of VAT, customs duties, import taxes, and other applicable fees unless expressly stated otherwise.

4. Order Confirmation and Payment

• A binding contract is formed upon the earliest of: (a) written acceptance of our quotation; (b) payment of a deposit or invoice; or (c) instruction to commence work.

• A non-refundable deposit of [50%] is required before production commences, unless otherwise agreed in writing. The remaining balance is payable prior to shipment.

• Orders are considered final once proofs are approved by the client.

• We reserve the right to refuse or cancel any order at our sole discretion.

• Payment must be made through approved methods. Orders will not be processed until payment is received in full.

• Late payments may be subject to interest charges at [X]% per annum.

5. Client Responsibilities

You are solely responsible for:

• Providing accurate and complete project requirements and specifications

• Reviewing and approving all proofs, artwork, mockups, and specifications before production

• Verifying dimensions, spelling, colors, branding, and design content before final approval

• Ensuring that all submitted content (including artwork, trademarks, logos, and designs) does not violate any third-party intellectual property rights

• Obtaining all necessary licenses, permits, or approvals for the content you submit

We are not responsible for errors, omissions, or defects that are present in client-approved proofs.

6. Proof Approval

• All orders require client approval of a digital or physical proof before production begins.

• Production timelines commence only after final proof approval.

• Once a proof is approved, any errors in design, spelling, colors, dimensions, or content become the client‘s responsibility.

• We strongly recommend that clients carefully review all elements of the proof, including but not limited to text, images, colors, dimensions, and layout.

• Additional revisions beyond those included in the quotation may incur extra charges.

7. Production and Delivery

• Production begins only after final proof approval and receipt of the required deposit.

• Estimated production and delivery timelines are provided as estimates only and are not guaranteed.

• We make every effort to meet stated turnaround times, but delays may occur due to circumstances beyond our control, including but not limited to: material availability, equipment issues, shipping carrier delays, customs clearance, weather, or force majeure events.

• Rush orders may be available upon request and may incur additional fees.

8. Changes and Cancellations

• Changes to an order must be submitted before proof approval.

• Once production has commenced, cancellations or modifications are not guaranteed and may result in additional costs or forfeiture of deposit.

• We reserve the right to charge a cancellation fee for work already completed.

• If a project is delayed by more than 30 days due to client failure to provide content or approvals, we reserve the right to place the project on hold, invoice for work completed to date, and charge a reactivation fee to resume work.

9. Intellectual Property

• Client retains ownership of all trademarks, logos, artwork, and materials provided by the client.

• We retain ownership of internally developed concepts, drafts, templates, production methods, and proprietary creative assets unless otherwise agreed in writing.

• Full ownership transfer of final designs or source files occurs only after full payment and written agreement.

• By submitting content to us, you grant us a non-exclusive, royalty-free license to use, reproduce, and display your content solely for the purpose of fulfilling your order.

• We reserve the right to showcase non-confidential work in our portfolio or promotional materials unless restricted by a Non-Disclosure Agreement (NDA).

10. Confidentiality and NDAs

We respect client confidentiality. Under an NDA agreement:

• Client business information, packaging concepts, artwork, product ideas, pricing, and proprietary materials will remain confidential

• Confidential information will not be shared with unauthorized third parties

• Both parties agree to use confidential information solely for business purposes related to the project

• NDA obligations remain effective even after project completion

Confidentiality obligations do not apply to information that: (a) is publicly available; (b) was already known before disclosure; or (c) is required by law to be disclosed.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

• Our total liability is limited to the purchase price of the products in question

• We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, loss of business, loss of customers, business interruption, or damage to brand reputation

• We do not warrant that the Site will be free from errors, viruses, or interruptions

• The Service is provided on an “AS IS” and “AS AVAILABLE” basis

12. Indemnification

You agree to indemnify, defend, and hold harmless [Your Company Name] and its officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Site or Services

• Your violation of these Terms

• Your violation of any third-party rights, including intellectual property rights

• Any content you submit

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of China, without regard to its conflict of law provisions. Any disputes arising from or related to these Terms or your use of our Services shall be resolved exclusively in the courts of Shenzhen, China.

14. Termination

We reserve the right to terminate or suspend your access to our Site or Services immediately, without notice or liability, for any reason, including without limitation if you breach these Terms. All provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and [Your Company Name] regarding your use of our Site and Services.

17. Contact Us

If you have any questions about these Terms of Service, please contact us at:

• Email: [your email]

• Phone: [your phone]

• Address: [your full company address]