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Privacy Policy

Last Updated: [2026/8/19]

1. Introduction

HK zheng da sheng operates the website HKzds.com(the “Service”). This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our Service, as well as your rights and choices regarding that data. By using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

We are a professional printing and packaging company specializing in custom-made packaging solutions. This Privacy Policy applies to all visitors, customers, and business partners who interact with our website.

2. Information We Collect

We collect personal information to provide and improve our services, ensure smooth communication with business partners, and meet operational needs.

2.1 Information You Provide Voluntarily

• First and last name

• Email address

• Phone number

• Company name and job title

• Billing and shipping addresses

• Payment information (credit card details are processed by our third-party payment processors; we do not store full card numbers)

• Order history and transaction details

• Artwork files, printing specifications, and design requirements you submit for quotes or orders

• Messages, inquiries, or feedback you send to us

2.2 Information Collected Automatically
When you visit our website, we automatically collect:

• IP address

• Browser type and version

• Operating system and device information

• Pages visited, time and date of access, time spent on pages

• Referring website addresses

• Cookie information and interaction data

2.3 Information from Third Parties
We may receive information about you from third-party service providers that help us operate our website, process payments, or provide analytics.

3. How We Use Your Information

We use the data collected for the following purposes:

• Process and fulfill your orders, including printing, production, and shipping

• Respond to your inquiries, provide quotes, and follow up on printing needs

• Deliver and maintain our Service efficiently

• Provide customer support andPost-purchase Support

• Improve our Service based on performance analytics

• Notify you about service updates, order status, or changes

• Monitor and resolve technical issues

• Safeguard against misuse, fraud, or unauthorized activity

• Send you marketing communications (only with your consent where required by law)

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Union, we process your personal data based on the following legal grounds:

• Contractual necessity: To fulfill our contract with you (e.g., processing orders, providing services)

• Legitimate interests: To improve our services, prevent fraud, and communicate with you

• Consent: For marketing communications and certain cookies (you may withdraw consent at any time)

• Legal obligation: To comply with applicable laws and regulations

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us:

• Maintain your shopping cart and login sessions

• Remember your language and currency preferences

• Analyze website traffic and user behavior (e.g., via Google Analytics)

• Deliver relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings or our cookie consent tool. You may choose to accept only necessary cookies or opt out of analytical and marketing cookies.

6. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your data only in the following circumstances:

6.1 Service Providers
We engage trusted third-party companies to help us deliver our services, including:

• Payment processors (e.g., PayPal, Stripe, Square)

• Shipping and logistics providers (e.g., UPS, FedEx, DHL)

• Website hosting and platform providers

• Email and communication services

• Analytics providers (e.g., Google Analytics)

These providers are bound by confidentiality agreements and are only permitted to use your data to perform specific tasks on our behalf.

6.2 Legal Compliance
We may disclose your personal information if required to do so by law, to comply with legal process, or to protect our rights and property.

6.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your data becomes subject to a different privacy policy.

7. Data Security

We prioritize the protection of your personal data. We implement commercially reasonable technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will delete or anonymize it.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you

• Correction: Request correction of inaccurate or incomplete data

• Deletion: Request deletion of your personal data (subject to legal obligations)

• Restriction: Request restriction of processing your data

• Data Portability: Request transfer of your data to another service provider

• Objection: Object to the processing of your data for marketing purposes

• Withdraw Consent: Withdraw your consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details provided in Section 12.

10. International Data Transfers

Your personal data may be stored on servers located outside your country of residence, where data protection laws may differ from your local regulations. By using our Service, you consent to such transfers. We take reasonable steps to ensure your data is treated securely wherever it is processed, including using standard contractual clauses approved by the European Commission where required.

11. Third-Party Links

Our Service may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a prominent notice on our website. The “Last Updated” date at the top of this policy indicates when it was last revised.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: [your email address]

• Phone: [your phone number]

• Address: [your company address]

• Business Hours: [your business hours]